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73.8% of Spaniards use the Internet for dealings with the Public Administration
73.8% of Spaniards use the Internet for dealings with the Public Administration
  • 26 DEC 2023

The Sociological Research Center has carried out a survey on the quality of public services, asking about the degree of satisfaction of Spaniards with the functioning of the administrations and their assessment of the tools offered by electronic administration. 61.3% of Spaniards maintain that they regularly talk about issues related to public services provided by the State administrations, autonomous communities and city councils. Regarding its operation, 45.3% of those surveyed believe that it works in a “very or fairly satisfactory” manner; On the contrary, 9.1% say that they do not feel “satisfied at all.” Top rated public services Among the public services most valued by Spaniards are those related to citizen security (civil protection, police, firefighters), which are considered “very or fairly satisfactory” by 72.5% of those surveyed. Public transport, with 58.6% and assistance in public hospitals with 53.7% are other services that Spaniards value positively. Management improvements When respondents are asked what aspects have improved or worsened in the State administrations, autonomous communities and city councils, 67.8% say that internet access has improved. while 63% say that the time to resolve the procedures has worsened. Personal experiences with the Administration The study also asks what the degree of satisfaction is when they have been contacted personally, by telephone or by mail to carry out administrative procedures. 90.7% rate their experience with the services of cultural centers, senior centers and libraries as quite or very satisfactory; 88.4% with the office that issues the DNI and passports and 81.6% with the Post Office. Certificate, electronic DNI and Cl@ve System 53.4% of Spaniards say they have an electronic certificate and 48% have used it in the last year, with 84.3% of its users being easy or very easy to use. Regarding the cl@ve System, 51% of those surveyed claim to have it and that using it was easy or very easy for 85.3%. Finally, 46.5% of those surveyed claim to have an electronic DNI, although 15% have not activated it. Advantages and disadvantages In conclusion, for Spaniards, Electronic Administration has more advantages than disadvantages (62.9%) and they agree or strongly agree that it improves access to information and knowledge of public services (73.2%). However, 86.1% consider that it excludes people with less computer knowledge and skills. The data from this survey carried out between November 14 and December 1, with a sample of 10,306 interviews, are available to all media and people interested in this website, in the studies section.  

Nota Informativa
The PP, with 33.2% estimated vote, is 1.4 points ahead of the PSOE
The PP, with 33.2% estimated vote, is 1.4 points ahead of the PSOE
  • 21 DEC 2023

The CIS has carried out the monthly barometer with the usual questions such as vote estimation, and current questions such as the conflict in the Middle East, Russia's invasion of Ukraine, amnesty or the environment. Political leaders and vote estimation Regarding the estimated vote in December, the Popular Party would be the first political force with 33.2% of the votes, the PSOE would be the second force with 31.8%, SUMAR would achieve 11.8% and VOX 8 ,5%. Regarding preferences for President of the Government, Pedro Sánchez continues to be the favorite for 27.9% of the total number of respondents, Alberto Núñez Feijóo is 11.4 points away with 16.5%, Yolanda Díaz is the favorite for 8.5%, and Isabel Díaz Ayuso is in fourth position with 5.3% and ahead of Santiago Abascal (4.6%). It must be remembered that this is an open question where the respondent can mention whoever they want. Of those surveyed who give their opinion, 41.4% prefer Pedro Sánchez as President of the Government, 16.9 points ahead of Feijóo, whom 24.5% prefer, with Yolanda Diaz in third position with 12. .6%. Regarding the evaluation of the leaders of each party, Vice President Yolanda Díaz is the best rated with 4.46, the President of the Government remains at 4.29, Feijóo in third position with 4.14 and Santiago Abascal at 2.78. The PSOE is considered the party closest to its own ideas by 26.2% of those surveyed, followed by the PP (by 23.8%). Main problems The economic crisis continues to be the problem that most affects Spaniards with 39%, in second place is health (17.2%) and for 15.5% it is "problems related to the quality of employment." ”. Amnesty Law Regarding the proposed Amnesty Law, 93.8% of Spaniards claim that they know it or have heard about it, but when asked if they have read it or not, 72.4% acknowledge that they have not read the text , only 10.4% claim to have read it. When asked if the demonstrations called in front of the PSOE headquarters for disagreeing with the Amnesty Law are justifiable, 44.7% of Spaniards assure that these demonstrations cannot be justified, while 40.8% do. justify. Armed conflicts Russia's invasion of Ukraine is something that worries 68.1% of Spaniards "a lot or quite a lot", while the conflict in the Middle East worries them even more, with 73.1% stating that they are "very or quite worried" about it. Furthermore, 44.4% of Spaniards indicate that “the extensions of the temporary ceasefire in Gaza for the exchange of hostages are not going to improve the prospects for ending the conflict.” Regarding the environment, 78.2% feel “very or quite concerned,” and 19.4% claim that they are “little or not at all concerned.” These and other data are collected in the monthly December barometer that was carried out from December 1 to 7 and has a sample of 4,613 interviews. It is available to all media on the website of the Center for Sociological Research (www.cis.es).

Nota Informativa
Study 3391 'Encuesta Social General Española 2023 (ESGE) / Medioambiente (III) (ISSP)' available
Study 3391 'Encuesta Social General Española 2023 (ESGE) / Medioambiente (III) (ISSP)' available
  • 20 DEC 2023

Ya está disponible el estudio 3391 Encuesta Social General Española 2023 (ESGE) / Medioambiente (III) (ISSP). Tienen a su disposición el fichero de microdatos, los informes de marginales y cruces, y la documentación técnica. Pueden acceder a este estudio desde el buscador del Catálogo de Estudios o directamente a través del enlace indicado abajo.

Estudio
The CIS library reopens its doors to the public
The CIS library reopens its doors to the public
  • 19 DEC 2023

The library of the Sociological Research Center has reopened its doors to the public after a remodeling of the space. It is open to all users over 18 years of age who need to use its funds and services; preferably teachers, researchers and students. The service is done by appointment and the hours are Monday to Friday from 9:00 a.m. to 2:30 p.m. The room has 10 places for study and a computer for catalog consultation . All funds are available for consultation in the Reading Room as long as their state of conservation allows it. Users must ensure correct handling of the funds consulted.   Consultation room of the CIS Library. The collection of this library began in 1963 with the creation of the IOP (Institute of Public Opinion), the seed of the current CIS, since then its main function has been the formation, custody and dissemination of the bibliographic fund of the CIS and to support the work researcher and teacher developed by the Agency. For this purpose, it has a complete bibliographic collection, both monographs and periodical publications, specialized mainly in topics of sociology and political science. All the information in the 'Library' tab of our website.

Noticia
Next delivery of the results preview of 3429 'Consumer Confidence Index (CCI) for November 2023'
Next delivery of the results preview of 3429 'Consumer Confidence Index (CCI) for November 2023'
  • 18 DEC 2023

On December 19 , at 12:30 p.m., the preview of the results of the CCI (Consumer Confidence Index) will be available to all media and interested people on the website of the Sociological Research Center (www.cis.es) . The ICC collects monthly the assessment of the recent evolution and expectations of Spanish consumers related to their family economy, employment and their savings and consumption possibilities. For any questions, the Communication telephone number is 91 580 76 25 / 664 470 083.

Notas de Prensa Avance ICC
Study 3425 'Índice de Confianza del Consumidor (ICC). Octubre 2023' available
Study 3425 'Índice de Confianza del Consumidor (ICC). Octubre 2023' available
  • 15 DEC 2023

Ya está disponible el estudio 3425 'Índice de Confianza del Consumidor (ICC). Octubre 2023'. Tienen a su disposición el fichero de microdatos, los informes de marginales y cruces, y la documentación técnica. Pueden acceder a este estudio, desde el buscador del Catálogo de Estudios o directamente a través del enlace indicado abajo.

Estudio
Study 3421 'Estudio sobre audiencias de medios de comunicación social' available
Study 3421 'Estudio sobre audiencias de medios de comunicación social' available
  • 15 DEC 2023

Ya está disponible el estudio 3421 'Estudio sobre audiencias de medios de comunicación social' . Tienen a su disposición el fichero de microdatos, los informes de marginales y cruces, y la documentación técnica. Pueden acceder a este estudio desde el buscador del Catálogo de Estudios o directamente a través del enlace indicado abajo.

Estudio
The CIS recovers the legacy of sociologist Alain Touraine
The CIS recovers the legacy of sociologist Alain Touraine
  • 15 DEC 2023

In June 2023, the French sociologist Alain Touraine , considered one of the great sociologists of the 20th and 21st centuries, died in Paris at the age of 97. Touraine, who taught at different universities in France and was a visiting professor at the most prestigious international universities, is the author of numerous publications, such as “Sociology of action” (1969), “Post-industrial society” (1969), “Critique of modernity” (1994), “What is democracy” (1995), “A new paradigm to understand today's world” (2005) or some more recent ones such as “After the crisis” (2010) and “ The end of societies” (2013). His academic activity, his vision of societies, and also his personality, had a strong impact on thinkers and researchers in Europe, the United States and Latin America; region to which he dedicated a very important part of his work. The Center for Sociological Research has organized this tribute to value his legacy and the relevance of his thought, focused on; among other subjects, in the study and analysis of current societies, social movements, European values and the principles of equality and diversity as new challenges for democracies. The president of the CIS, José Félix Tezanos, the professor of Sociology at the UNED, Verónica Díaz, the Emeritus Professor of Sociology, Marina Subirats, the director of Studies at the École des Hautes Études in Sciences Sociales of Paris, Michel Wieviorka and the former Minister of Universities, Manuel Castells. All of them have been collaborators of the French sociologist at different times throughout his career, sharing reflections on the validity of his ideas in today's world as well as the mark that Touraine left on their academic and professional careers. During the presentation, Professor Verónica Díaz highlighted Touraine's thoughts on Europe and highlighted that "for the French sociologist, a strong and united Europe was necessary." "Touraine considered it urgent to create a European Union with ideas and values beyond the economy," said the professor. Professor Marina Subirats has indicated that Touraine "was the first to speak of a social change in which individualism increasingly prevails." The professor and disciple of the honoree, Michel Wieviorka , has assured that "Touraine was the first to speak of the term postindustrial society after the industrial movement." The Professor and former Minister of Universities, Manuel Castells, has highlighted that Touraine's project "was to understand the challenges of the world in favor of human rights."   Manuel Castells intervenes. "She studied feminist consciousness and the women's movement, which she believed to be the most important for social change," said Castells, who also explained that "the subject was the most important thing for Touraine. The subject can be a collective or individual action that has the capacity to transform societies, norms and institutions."   Video  

Noticia
57.5% of Spaniards consider that public health works well, although it needs changes
57.5% of Spaniards consider that public health works well, although it needs changes
  • 14 DEC 2023

The Sociological Research Center has carried out the third wave of the Health barometer in agreement with the Ministry of Health, in which it asks about the degree of satisfaction with the public health system and what aspects work or they believe can be improved. Spaniards value the public health system positively and it continues to be the first option over the private system. 57.5% assure that the health system works quite well, although changes are necessary, while 15% affirm that “it works poorly and needs profound changes.” When rating the health system from 1 to 10, with 10 being “very satisfied” and 1 being “very dissatisfied” – Spaniards give public health an average of 6.24. The public health system continues to be the first option 71% of Spaniards have stated that they prefer consultations with their family doctors and pediatricians in public healthcare, compared to 26.2% who have stated that in private centers. Similar figures when it comes to hospital admissions, 75.4% choose public hospitals and 20.5% private hospitals. When we talk about consultations with specialists, the data are equal, since 39.7% have stated that they prefer private centers, compared to 56.8% who prefer public centers. 21.1% have indicated that they have private insurance because they or a member of their family has contracted it, and of those who have insurance, the majority assure that they have done so because of the speed with which they are treated (76.5%). . Assessment of public health services The '061' and '112' emergencies are the best rated services (7.44 out of 10) as is usual in this barometer, in second position is “admission and care in public hospitals” with a 7.27 and the “Primary care consultations in GP health centers” in third place with 6.41. Specialist consultations are the least valued, but achieve a 6 out of 10. Regarding waiting lists, 70% of Spaniards who have required an appointment with their family doctor during the last 12 months have waited more than a day to be seen “because there was no appointment before”, only 9.6% He has assured that he was attended to on the same day. In addition, of those who had to wait more than a day to be seen, 58.1% waited more than a week.   Primary care consultations Nursing staff and the trust they convey continue to be the highest-rated service in primary care with a 7.89 out of 10, followed by medical staff and the trust and security they provide with a 7.77. In third position, patients positively value the information they receive about their health problems (7.42) and the knowledge and monitoring of health problems from primary care centers achieves a 7.20. The worst rated, although it almost achieved a notable score, is “the time dedicated by the medical staff to each patient” with a 6.86. 80.9% of those who have had a consultation with their primary care physicians in the last year have stated that the care they have received has been “very good or good.” Only 4.3% have indicated that it has been “bad or very bad.” Furthermore, 61.7% of people who have had a health problem during the last 12 months and have needed to talk to their doctor have been able to do so, but 10.7% have stated that they have not been able to when they have needed to. . Of those who have not been able to do so, 31.9% is because “they gave him an appointment for many days later and he ended up going to the emergency room”, and 22.2% “they gave him an appointment for days later and the consultation was no longer necessary ”. 10% ended up in private consultation because they gave them an appointment for many days later. Via telephone 32.2% of Spaniards have stated that all consultations with the doctor should be in person, while 65.5% have indicated that "some of the consultations can be done by telephone and others should be in person", and only 1.5% responded that they could all be done by phone. Patients who have been seen by telephone during the last twelve months believe that it is more comfortable for the doctor (71.3%), but 55.2% have indicated that it is not as comfortable to be able to explain themselves as in a face-to-face consultation. . And 59.2% of patients have assured that they understand the doctor's instructions as well as in the face-to-face consultation. You can consult these and other data on our website (www.cis.es), in the third wave of the health barometer that was carried out from October 16 to 19, with a sample of 2,617 interviews. For any questions, the Communication telephone number is 91 580 76 25.

Nota Informativa
Next publication of study 3426 ‘Barómetro sanitario 2023 (tercera oleada)'
Next publication of study 3426 ‘Barómetro sanitario 2023 (tercera oleada)'
  • 13 DEC 2023

On December 14, 2023, starting at 12:30 p.m., the ‘Barómetro sanitario 2023 (tercera oleada)' will be available to all media and interested people on the website of the Centro de Investigaciones Sociológicas (www.cis.es). You will be able to access this study from the CIS website through the "Study Catalog". For any questions, the Communication telephone number is 91 580 76 25 / 664 470 083.

Notas de Prensa Estudio
The CIS pays tribute to the French sociologist Alain Touraine
The CIS pays tribute to the French sociologist Alain Touraine
  • 10 DEC 2023

The tribute event will take place this Monday, December 11 in the CIS assembly hall at 6:00 p.m. They will intervene: José Félix Tezanos Tortajada , President of the CIS and Emeritus Professor of Sociology Verónica Díaz Moreno , Professor of Sociology at the University of Distance Education Marina Subirats Martori , Emeritus Professor of Sociology Michel Wieviorka , Director of Studies at the École des Hautes Études en Sciences Sociales in Paris Manuel Castells Oliván , Professor of Sociology and Former Minister of Universities.   To follow the event in streaming use the following link:   https://www.youtube.com/watch?v=tFsvk-dwocw  

Noticia
The trust of Spaniards in the Constitution increases over the years
The trust of Spaniards in the Constitution increases over the years
  • 06 DEC 2023

The 1978 Constitution, approved by the Spanish people in a referendum held on December 6 and which came into force on December 29 of that same year, commands the support and confidence of the Spanish people. In the latest CIS study on Social Trends (III) published on November 27, Spaniards approve of their confidence in the Magna Carta, giving a rating of 6.59 on average. This trust has increased compared to the same study carried out in 2022 where citizens rated their trust in the Constitution with an average of 6.36, while in the study carried out in 2021 the score reached 6.18.

Noticia
The CIS Sociology magazine, REIS, now has a new website
The CIS Sociology magazine, REIS, now has a new website
  • 30 NOV 2023

Following in the wake of the technological renewal of the CIS, the new website of REIS, the Sociology magazine published by the CIS, is now available. The journal offers a much more modern and functional appearance for the editorial management of the scientific articles published in it, and integrates the latest version of the Open Journal Systems Software (OJS). This new portal presents an innovative design as an editorial manager, adapted to new technological requirements. This new portal will make it easier for users to send articles and manage them until they are published. The new website provides the organization with an updated tool for the dissemination of scientific content and to promote its open access. You can consult the contents of the REIS from 1 to 184. To access the new portal visit: www.reis.cis.es

Noticia