Education, public transport and healthcare are the public services most highly valued by Spaniards.
Madrid, 09 December 2024

The CIS has conducted a survey on "Attitudes Toward the Welfare State," with assessments of public services, the need for increased spending by public administrations, and citizen access to public services, among other issues.

71.3% of Spaniards believe that when it comes to applying the law, differences are made depending on who is involved; 26% believe that everyone is treated equally.

64% believe that access to "quality public education" is guaranteed for all Spaniards; 61.5% believe that this guarantee applies to health protection, and 55% to child protection. Meanwhile, 67.8% believe that "access to decent and adequate housing" is only guaranteed for some people, and 59.2% believe that only some can live in "an adequate environment."

Operation of public services

Regarding their opinion on public services, respondents rated the functioning of education (63.8%), public transport (60.9%) and healthcare (55.3%) as “very or fairly satisfactory.”
They consider the justice services (69.3%), assistance to dependent persons (63.9%) and social services (49.5%) to be “slightly or not at all satisfactory.”

Taxes

58.8% of Spaniards believe that society as a whole "benefits little or nothing" from what is paid in taxes and contributions, while 38.7% believe that society benefits "a lot or quite a lot."

Regarding whether they receive more or less from public administrations than they pay in taxes and contributions, 62.1% say less than they pay. 25.7% say more or less than they pay. And 8% say more than they pay.
69.4% of respondents do not believe that those with more wealth pay more taxes, while 28.3% do.

What should be spent more on?

Spaniards believe that public administrations should spend more on healthcare (92.7%), education (89%), and pensions (72.5%).

Access to public services

51.5% of respondents believe that not everyone in Spain has the same opportunities to access public services, while 47.8% believe they do.

When asked why not everyone has the same opportunities to access public services, 13.1% say it's due to "income," 7.2% to "the autonomous community where they live," and 6% to "the town or neighborhood where they live."

The majority of respondents say they can walk to the main public services they need. 87.2% say they can walk to the health center, 88.1% say they can also walk to primary school, and 92.5% can walk to the pharmacy.

Service valuation

On a scale of 1 to 10, Spaniards give pharmacy services a score of 8.24; internet services a score of 7.74; grocery stores a score of 7.62; clothing and footwear stores a score of 7.19; and elementary schools a score of 7.07.
The data collected in this survey was conducted from November 20 to 28, 2024, with a sample of 3,858 interviews.