The Service Charter describes the services provided by the Centro de Investigaciones Sociológicas (CIS), the rights of the citizens who seek these services, and our commitments for good management. Citizens may consult this Service Charter to learn about the services available to them and their corresponding commitments to quality.
Users may submit their complaints and suggestions regarding the services undertaken and, in general, regarding the operations of the CIS:
At the CIS electronic office (http://www.cis.es).
In person: by filling out the form available at the Records Office of the General Secretariat of the Centro de Investigaciones Sociológicas (Calle Montalbán, 8, 28014 Madrid, 3ª planta).
By post: addressed to the General Secretariat (Calle Montalbán, 8, 28014 Madrid).